Terms of service

Last updated: 1st February 2026

OVERVIEW

Welcome to Shirt Framing. The terms “we”, “us” and “our” refer to Shirt Framing, operating under Mounted Memories Ltd. We provide this website and online store, including all related information, content, features, tools, products and services (the “Services”), to offer customers a curated framing and memorabilia‑display experience. Our store is powered by Shopify, which enables us to provide these Services.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

To use our Services, you must be at least 18 years old. You may be asked to provide information such as your name, email address, billing details and shipping information. You confirm that all information you provide is accurate and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred or assigned.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products accurately. However, colours and appearance may vary depending on your device and screen settings.

We do not guarantee that any product will meet your expectations beyond what is described. Product descriptions, pricing, and availability may change without notice. We may discontinue products or limit quantities at our discretion.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. An order is only accepted once payment has been processed and we send an order confirmation.

Please review your order carefully before submitting. Due to the bespoke nature of our products, cancellations may not be possible once production has begun.

All purchases are subject to our Refund Policy.

SECTION 4 – PRICES AND BILLING

Prices may change without notice. The price you pay will be the price displayed at checkout at the time of purchase.

You agree to provide accurate and up‑to‑date billing and payment information. You confirm that you are authorised to use the payment method provided and that all charges will be honoured.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by couriers, customs, or events outside our control.

Once an order is handed to the courier, risk of loss passes to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content on our website—including text, images, graphics, designs, and logos—is owned by Shirt Framing or our licensors and is protected by copyright and intellectual property laws.

You may not use our trademarks or content without written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third‑party tools or features. These are provided “as is” without warranties. Your use of such tools is entirely at your own discretion and subject to the third party’s terms.

SECTION 8 – THIRD‑PARTY LINKS

Our website may contain links to third‑party websites. We are not responsible for the content, accuracy, or policies of these sites. Any interactions or purchases made through third‑party sites are solely between you and the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Although our store is hosted on Shopify, all purchases are made directly with Shirt Framing. Shopify is not responsible for any issues relating to your order, and you release Shopify from any claims arising from your transactions with us.

SECTION 10 – PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy. Because our store is hosted by Shopify, some information may also be processed by Shopify in accordance with their privacy practices.

SECTION 11 – FEEDBACK

If you submit reviews, suggestions, or other content (“Feedback”), you grant us a royalty‑free, worldwide licence to use, reproduce, and publish that content for any purpose.

You confirm that you own the rights to any Feedback you submit and that it does not violate any third‑party rights.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain errors or inaccuracies. We reserve the right to correct these and to update or cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not use our Services for unlawful, harmful, or abusive purposes. You must not interfere with the security or functionality of the website, attempt to collect personal data of others, or engage in fraudulent activity.

We may suspend or terminate your access if you violate these Terms.

SECTION 14 – TERMINATION

We may terminate or suspend your access to the Services at any time. You remain responsible for any outstanding payments up to the date of termination.

Sections relating to intellectual property, liability, indemnification, and other ongoing obligations will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available”. We do not guarantee uninterrupted or error‑free operation. Any reliance on information provided through the Services is at your own risk.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Shirt Framing and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

Our total liability to you shall not exceed the amount paid for the product or service in question.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold Shirt Framing harmless from any claims arising from your breach of these Terms or your misuse of the Services.

SECTION 18 – SEVERABILITY

If any part of these Terms is found to be unenforceable, the remaining provisions will continue in full force.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision does not constitute a waiver. These Terms, together with our posted policies, form the entire agreement between you and Shirt Framing.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without our consent. We may assign our rights without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms should be sent to: sales@shirtframing.co.uk

Shirt Framing Co. (Mounted Memories Ltd) Eastwood Farm, Shaves Wood Lane Albourne, Hassocks BN6 9DY 01273 044021 VAT Registration No.: 360708504 Company Registration No.: 07108365